Miriam Bottesch is working as a User Experience Designer at the User Interface Design GmbH. She has extensive experience in the user-centered design of products from various industries. Miriam Bottesch studied communication design at the University of Design in Schwäbisch Gmünd and graduated with a Bachelor of Arts.
Smart HMI: Hello Miriam, You and your team played a key role in the interaction concept and graphic design of the WebIQ Designer. Meanwhile, your child is running and will be delivered to the first customers. Are you happy?
Miriam: Since 2017, my colleagues and I have been working to bring the WebIQ Designer to the market. I’m very happy, that it is now the time and I’m looking forward to the first feedback from the users.
With the advent of multi-touch interaction, a real race has broken out. Companies such as Apple, Microsoft or Google have patented a variety of touch gestures for their mobile smart devices. Some patent applications also contain quite questionable touch gestures and only a small percentage of the patented gestures really found their way into the products.
In natural interaction, we take advantage of the knowledge of what each person brings from their natural environment, such as: the existing knowledge about physics from the everyday experience, etc. In the design of (multi) touch interactions, we play with this knowledge, because natural operation is much more intuitive.
Multitouch has become standard for many industrial HMIs. Smartphones and tablets have shown us the way. Nevertheless, there are some things to consider when you are designing a multitouch HMI. Below we have compiled the most important design recommendations for you.
Know The Used Touch Technology
There are countless different ways in which the touch is detected on the screen. Basically, the following techniques will be differentiated:
Franz Koller is the founder and Managing Director of User Interface Design GmbH (UID). The graduate computer scientist previously led the market strategy team Interactive Products at the Fraunhofer IAO and was a research assistant and project manager at the University of Stuttgart. Franz Koller has over 30 years of experience in designing human-machine interaction. He advises well-known customers in the consumer, enterprise and industry sectors. Franz Koller is a member of the board of the „Software & Digitalization“ Association of the VDMA.
Smart HMI: What’s the difference between Usability and User Experience (UX)? Franz: Many use usability and user experience synonymously. However, both terms highlight different aspects of human-machine interaction.
Usability is a measure of the degree how easily users interact with a product. With user-friendly solutions, users reach their goals and tasks faster and are happier when using them. Mistakes and frustration are avoided or reduced.
The term User Experience goes one step further: user experience focuses on the positive feelings during the usage. Users experience the product positively when it meets their basic psychological needs, such as: Does this raise the motivation to use the product more Weiterlesen →